Privacy Policy

Introduction

This privacy policy explains how Daybreak East Hartford Concrete ("we," "us," or "our") collects, uses, and protects your personal information when you visit easthartfordconcrete.com (the "Site") or contact us about our concrete services. We take your privacy seriously and handle your information with care.

By using this Site, you agree to the practices described in this policy. If you do not agree, please do not use the Site.

Information We Collect

Information you provide directly

When you fill out a contact or estimate request form on our Site, or when you call or email us, you may provide:

• Your name
• Phone number
• Email address
• Property address or service location
• Details about your project or service request

We only collect the information you choose to share with us. Providing this information is voluntary, though we may not be able to respond to your inquiry without it.

Information collected automatically

When you visit our Site, certain information may be collected automatically through standard web technologies, including:

• IP address and general geographic location
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring website or search query that brought you to our Site
• Date and time of your visit

Cookies

Our Site may use cookies - small text files stored on your device - to help the Site function properly and to understand how visitors use it. We may also use third-party analytics tools (such as Google Analytics) that place their own cookies. You can adjust your browser settings to refuse cookies, though some parts of the Site may not work as intended if you do.

How We Use Your Information

We use the information we collect to:

• Respond to your estimate requests and questions
• Schedule consultations or on-site visits
• Provide quotes and complete contracted work
• Follow up on open estimates or active projects
• Improve our website content and user experience
• Understand where our website traffic comes from
• Comply with legal obligations

We do not use your information for automated decision-making or profiling, and we do not sell your personal information to third parties for their marketing purposes.

Sharing of Information

We do not sell, rent, or trade your personal information. We may share it in limited circumstances:

• Service providers: We may share information with trusted third-party providers who help us operate the Site or our business (for example, form submission platforms, email services, or analytics tools). These providers are only permitted to use your information to perform services on our behalf.
• Legal requirements: We may disclose your information if required by law, court order, or government authority, or to protect the rights, property, or safety of our business or others.
• Business transfers: If our business is sold or merged, your information may be transferred as part of that transaction. We will notify you of any such change.

Analytics

We may use analytics services such as Google Analytics to understand how visitors use our Site. These services collect anonymized data about page views, traffic sources, and user behavior. This data does not identify you personally. You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on, available at tools.google.com.

Data Retention

We retain personal information you submit through our forms or communications for as long as necessary to respond to your request, complete any contracted work, and maintain reasonable business records. When your information is no longer needed, we delete or de-identify it. We do not retain contact form submissions indefinitely.

Your Rights

Depending on where you live, you may have the right to:

• Know what personal information we have collected about you
• Request a copy of your information
• Ask us to correct inaccurate information
• Ask us to delete your information
• Opt out of certain uses of your information

To exercise any of these rights, contact us using the information below. We will respond within a reasonable time and will not penalize you for making a request.

Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is completely secure. We cannot guarantee the absolute security of any information you send to us electronically, and you do so at your own risk.

Children's Privacy

This Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with their information without parental consent, please contact us and we will delete it promptly.

Third-Party Links

Our Site may contain links to other websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies before submitting any personal information.

Changes to This Policy

We may update this privacy policy from time to time. When we do, we will post the revised policy on this page with an updated effective date. We encourage you to check this page periodically. Continued use of the Site after any changes constitutes your acceptance of the updated policy.

Contact Us About Privacy

If you have questions, concerns, or requests regarding this privacy policy or how we handle your information, please contact us: